Project Communication Management Training Course

Module 1: Introduction to Project Communication Management

• Understanding Communication and Its Importance in Projects
• Communication Management Frameworks and Standards
• Developing a Communication Management Plan
• Practical Session: Creating a Communication Management Plan for a Sample Project
• The Role of a Communication Manager

Module 2: Communication Planning Techniques

• Identifying Communication Needs and Requirements
• Communication Methods and Strategies
• Developing Communication Documents
• Practical Session: Developing Communication Documents for a Case Study
• Integrating Communication Planning with Project Planning

Module 3: Stakeholder Communication

• Techniques for Stakeholder Communication
• Developing and Implementing Stakeholder Communication Plans
• Managing Stakeholder Expectations
• Practical Session: Conducting Stakeholder Communication Exercises
• Building Trust and Managing Stakeholder Relationships

Module 4: Communication Channels and Tools

• Identifying Effective Communication Channels
• Leveraging Technology for Communication Management
• Managing Virtual Communication
• Practical Session: Utilizing Communication Tools in a Project Scenario
• Adapting Communication Channels Based on Stakeholder Preferences

Module 5: Conflict Resolution and Communication

• Understanding the Role of Communication in Conflict Resolution
• Techniques for Managing and Resolving Conflicts
• Communication Strategies for Conflict Prevention
• Practical Session: Conflict Resolution Simulation
• Handling Communication Breakdowns

Module 6: Monitoring and Controlling Communication

• Implementing Communication Management Plans
• Monitoring Communication Processes
• Quality Control in Communication
• Practical Session: Executing and Controlling Communication Activities
• Adjusting Communication Plans Based on Monitoring Results

Module 7: Integrating Communication Management into Project Processes

• Incorporating Communication Management in Project Planning
• Communication Management in Agile Projects
• Communication Management Tools and Software
• Practical Session: Using Communication Management Software
• Continuous Improvement in Communication Management

Module 8: Communication and Stakeholder Engagement in Projects

• Identifying Stakeholders in Communication Management
• Effective Communication Strategies for Stakeholder Engagement
• Managing Stakeholder Concerns and Feedback
• Practical Session: Stakeholder Communication Plan for a Project
• Building a Collaborative Communication Environment

Module 9: Lessons Learned and Best Practices in Communication Management

• Conducting Post-Project Communication Reviews
• Documenting and Sharing Communication Management Lessons Learned
• Case Studies of Successful Communication Management
• Practical Session: Analyzing Lessons Learned from Past Projects
• Implementing Best Practices in Future Projects

Module 10: Advanced Topics in Communication Management

• Emerging Trends in Communication Management
• Integrating Communication Management with Organizational Strategy
• Ethical Considerations in Communication Management
• Practical Session: Developing a Communication Management Strategy for a Complex Project
• Preparing for Communication Management Certification

Participants should be reasonably proficient in English.

Applicants must live up to Armstrong Global Institute admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254725012095 / +254724452588

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.

2. Invoice: We can send a bill directly to you or your company.

3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

2. Participants may cancel attendance 14 days or more prior to the training commencement date.

3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com

Accommodation and Airport Transfer

Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588