Module 1: The Foundations of Effective Communication

• Understanding the Communication Process: Sender, receiver, message, and feedback
• Verbal and Non-Verbal Communication: Impact of tone, body language, and facial expressions
• Active Listening and Empathy: Connecting with your audience
• Overcoming Communication Barriers: Noise, distractions, and assumptions
• Building Rapport and Credibility: The initial impression
• Practical session: Analyzing and discussing examples of effective and ineffective communication

Module 2: Structuring Your Presentation

• Defining Your Purpose and Objective: What do you want your audience to know, feel, or do?
• Audience Analysis: Tailoring your message to your listeners
• The Power of Three: Introduction, Body, and Conclusion
• Crafting a Compelling Opening: Hooks, questions, and stories
• Developing a Strong Call to Action: Guiding your audience to the next step
• Practical session: Participants outline the structure for a short presentation on a chosen topic

Module 3: Crafting Compelling Content

• Research and Content Gathering: Ensuring accuracy and relevance
• Organizing Your Ideas Logically: Outlining techniques and flow
• Simplifying Complex Information: Analogies, metaphors, and examples
• Storytelling for Impact: Engaging emotions and creating memorable messages
• Using Data and Statistics Effectively: Visualizing and interpreting numbers
• Practical session: Participants develop a 3-minute story to illustrate a key point

Module 4: Visual Aids and Technology

• Principles of Effective Visual Design: Clarity, simplicity, and consistency
• Designing Engaging Slides: Avoiding common pitfalls in PowerPoint/Keynote
• Beyond Slides: Props, handouts, and whiteboards
• Integrating Multimedia: Video, audio, and interactive elements
• Mastering Presentation Software: Tips and tricks for seamless delivery
• Practical session: Participants redesign a poorly designed slide deck to improve its effectiveness

Module 5: Mastering Your Delivery

• Vocal Variety: Pitch, pace, volume, and pauses
• Body Language and Gestures: Using your physicality to enhance your message
• Eye Contact: Connecting with individuals in the audience
• Stage Presence and Movement: Commanding the space
• Managing Nervous Habits: Fidgeting, rambling, and vocal fillers
• Practical session: Individual practice delivering a short segment with focus on vocal and physical delivery, recorded for self-assessment

Module 6: Conquering Public Speaking Anxiety

• Understanding the Roots of Anxiety: Physiological and psychological factors
• Visualization and Positive Self-Talk: Mental preparation techniques
• Breathing and Relaxation Exercises: Calming your nervous system
• Preparation and Rehearsal Strategies: Building confidence through practice
• Focusing on the Message, Not Yourself: Shifting perspective
• Practical session: Guided relaxation and visualization exercises followed by a short confidence-building presentation

Module 7: Engaging Your Audience

• Asking Effective Questions: Stimulating thought and participation
• Incorporating Interactive Elements: Polls, quizzes, and group activities
• Handling Audience Interruptions and Questions: Maintaining control and flow
• Reading and Responding to Audience Cues: Adapting your delivery in real-time
• Building Rapport and Connection: Authenticity and empathy
• Practical session: Participants lead a short interactive session incorporating at least one audience engagement technique

Module 8: Handling Q&A and Difficult Situations

• Preparing for the Q&A Session: Anticipating questions and formulating answers
• Strategies for Managing Challenging Questions: Deflecting, reframing, and acknowledging
• Dealing with Hostile or Disruptive Audience Members: Maintaining composure and professionalism
• Staying on Message During Q&A: Bridging techniques
• Ending the Q&A Gracefully: Summarizing and transitioning
• Practical session: Simulated Q&A session with challenging questions and scenarios

Module 9: The Art of Storytelling and Persuasion

• Elements of a Compelling Story: Character, conflict, resolution
• The Hero's Journey: Applying narrative arcs to presentations
• Using Emotion to Persuade: Connecting with audience feelings
• Building a Case for Action: Logic, evidence, and appeal to values
• Ethical Persuasion: Responsibility and integrity in communication
• Practical session: Participants craft and deliver a short persuasive story related to their professional field

Module 10: Advanced Presentation Techniques and Practice

• Impromptu Speaking: Thinking on your feet
• Presenting to Different Sized Groups: Adjusting your approach
• Virtual Presentation Best Practices: Engaging online audiences
• Personalized Feedback and Coaching: Targeted areas for improvement
• Final Graded Presentation: Applying all learned skills in a comprehensive presentation
• Practical session: Each participant delivers a final 10-minute presentation incorporating all learned techniques, followed by detailed individual feedback.

Requirements:

·       Participants should be reasonably proficient in English.

·       Applicants must live up to Armstrong Global Institute admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254725012095 / +254724452588

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.

2. Invoice: We can send a bill directly to you or your company.

3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

2. Participants may cancel attendance 14 days or more prior to the training commencement date.

3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com

Accommodation and Airport Transfer

Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588