Insurance Sales and Marketing Training Course

Insurance Sales and Marketing Training Course

This intensive five-day course is designed to empower insurance professionals with the essential sales and marketing skills needed to thrive in a competitive market. Participants will learn how to build a robust sales pipeline, communicate value effectively, and close deals with confidence. The training moves beyond traditional sales techniques, incorporating modern digital marketing strategies and the principles of building long-lasting client relationships.

The curriculum is structured to provide a comprehensive view of the entire sales and marketing lifecycle. It begins with an overview of the industry's sales ecosystem before moving into the core sales process, from prospecting to closing. We'll explore critical skills like communication and negotiation, and then dive into modern topics such as digital marketing, social media strategies, and the importance of ethical sales practices. The course concludes with a focus on leadership, team management, and future trends in the insurance industry.

Who Should Attend the Training

  • Insurance sales agents and brokers
  • Marketing and communications managers
  • Business development executives
  • Sales team leaders
  • Customer service representatives
  • New entrants to the insurance industry
  • Entrepreneurs seeking to sell insurance products

Objectives of the Training

Upon completion of this course, participants will be able to:

  • Develop a strategic sales plan and a robust marketing strategy.
  • Master the entire insurance sales process from prospecting to closing.
  • Utilize effective communication and negotiation techniques to build trust and rapport.
  • Leverage digital marketing tools and social media for lead generation and brand building.
  • Build and maintain strong, long-term relationships with clients.
  • Adhere to high ethical standards and regulatory requirements in sales and marketing.

Personal Benefits

  • Significantly improve your sales performance and hit targets consistently.
  • Enhance your communication and persuasion skills.
  • Build a strong personal brand within the insurance industry.
  • Gain expertise in modern digital marketing and sales tools.
  • Increase your earning potential and career opportunities.

Organizational Benefits

  • Boost overall sales revenue and market share.
  • Improve client acquisition and retention rates.
  • Enhance the brand's reputation through ethical and professional sales practices.
  • Equip the sales team with the latest tools and strategies for a competitive advantage.
  • Improve team morale and motivation through effective leadership and sales management techniques.

Training Methodology

The training employs a dynamic and interactive approach to ensure maximum engagement and knowledge retention. Methods include:

  • Interactive lectures and presentations
  • Case studies and group discussions
  • Practical exercises and simulations
  • Q&A sessions
  • Real-world examples and industry insights

Trainer Experience

Our trainers are seasoned professionals with extensive experience in the insurance and financial services industries. They hold relevant certifications and have a proven track record of delivering high-quality, practical training. Their expertise ensures that the course content is not only theoretically sound but also rich with real-world application, providing participants with valuable insights and actionable skills.

Quality Statement

We are committed to providing exceptional training that meets and exceeds industry standards. Our courses are meticulously designed, regularly updated, and delivered by expert trainers to ensure you receive the most relevant and impactful knowledge available. Your professional growth is our primary goal.

Tailor-made courses

In addition to our standard offerings, we specialize in creating custom training programs designed to address the specific needs and challenges of your organization. Contact us to discuss how we can develop a course that perfectly aligns with your team's goals and objectives.

 

Course Duration: 5 days

Training fee: USD 1300

Module 1: The Sales and Marketing Ecosystem in Insurance

  • Understanding the Insurance Market
  • The Role of Sales vs. Marketing
  • Identifying Target Audiences
  • Competitive Analysis
  • Practical session: Developing a SWOT analysis for an insurance product launch.

Module 2: The Insurance Sales Process

  • The Sales Funnel: AIDA Model
  • The Art of the Discovery Call
  • Presenting Solutions, Not Just Products
  • Handling Objections
  • Practical session: A role-playing scenario on handling common client objections.

Module 3: Prospecting and Lead Generation

  • Identifying Ideal Clients
  • Techniques for Effective Prospecting
  • Leveraging Referrals and Networking
  • Using CRM Systems for Lead Management
  • Practical session: Creating a targeted list of potential clients using various sources.

Module 4: Effective Communication and Negotiation Skills

  • Active Listening and Questioning
  • Building Rapport and Trust
  • Non-Verbal Communication
  • Win-Win Negotiation Strategies
  • Practical session: Practicing a negotiation with a client over policy terms.

Module 5: Digital Marketing for Insurance Professionals

  • Introduction to Content Marketing
  • Social Media for Lead Generation
  • Email Marketing Campaigns
  • Building a Professional Online Presence
  • Practical session: Drafting a social media content calendar for a week.

Module 6: Building and Managing Client Relationships

  • The Importance of Post-Sale Follow-Up
  • Strategies for Client Retention
  • Delivering Exceptional Customer Service
  • Cross-Selling and Up-Selling
  • Practical session: Creating a 12-month client communication plan.

Module 7: Sales Ethics, Regulation, and Compliance

  • Ethical Selling Principles
  • Data Privacy and Confidentiality
  • Regulatory Frameworks and Guidelines
  • Avoiding Mis-selling and Misrepresentation
  • Practical session: Discussing case studies of ethical breaches in insurance sales.

Module 8: Sales Team Management and Motivation

  • Setting Sales Targets and KPIs
  • Motivating a Sales Team
  • Coaching and Performance Feedback
  • Building a High-Performance Sales Culture
  • Practical session: Developing a performance improvement plan for a fictional team member.

Module 9: Product Knowledge and Value Proposition

  • Deep Diving into Insurance Products
  • Translating Features into Benefits
  • Crafting a Unique Value Proposition (UVP)
  • Communicating Complex Information Clearly
  • Practical session: Developing a unique value proposition for a new insurance product.

Module 10: The Future of Insurance Sales

  • The Role of AI and Automation
  • Personalization and Customer Experience
  • Emerging Distribution Channels
  • Adapting to Market Changes
  • Practical session: Brainstorming how to integrate a new technology into the sales process.

Requirements:

·       Participants should be reasonably proficient in English.

·       Applicants must live up to Armstrong Global Institute admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254725012095 / +254724452588

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.

2. Invoice: We can send a bill directly to you or your company.

3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

2. Participants may cancel attendance 14 days or more prior to the training commencement date.

3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com

Accommodation and Airport Transfer

Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588

 

Instructor-led Training Schedule

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