Module 1: Healthcare Systems and Hospital Organization

• Overview of healthcare systems
• Hospital organizational structure and governance
• Departments and their functions
• Hospital accreditation and standards
• Practical session: Analyzing a hospital organizational chart

Module 2: Hospital Financial Management

• Healthcare financing and reimbursement
• Budgeting and cost control
• Revenue cycle management
• Financial statements and analysis
• Practical session: Developing a hospital budget

Module 3: Human Resources Management in Healthcare

• Healthcare workforce planning
• Recruitment, retention, and training
• Performance management and evaluation
• Employee relations and legal compliance
• Practical session: Conducting a performance appraisal

Module 4: Hospital Operations Management

• Patient flow management
• Supply chain management
• Facilities management
• Information systems management
• Practical session: Optimizing patient flow in a hospital department

Module 5: Quality Improvement and Patient Safety

• Principles of quality improvement
• Patient safety initiatives
• Risk management in hospitals
• Accreditation and quality standards
• Practical session: Developing a quality improvement plan

Module 6: Health Law and Ethics

• Legal framework for healthcare
• Patient rights and responsibilities
• Medical malpractice and liability
• Ethical decision-making in healthcare
• Practical session: Analyzing an ethical dilemma in a hospital setting

Module 7: Strategic Planning in Hospitals

• The strategic planning process
• SWOT analysis and market assessment
• Developing hospital vision and mission statements
• Setting strategic goals and objectives
• Practical session: Developing a strategic plan for a hospital

Module 8: Leadership in Hospital Administration

• Leadership theories and styles
• Effective communication and team building
• Change management in healthcare
• Conflict resolution and negotiation
• Practical session: Leading a team through a change initiative

Module 9: Healthcare Policy and Advocacy

• Overview of healthcare policy
• The role of government in healthcare
• Advocacy and stakeholder engagement
• Health policy analysis
• Practical session: Developing an advocacy strategy for a hospital

Module 10: Emerging Trends in Hospital Management

• Telehealth and digital health
• Value-based care
• Patient experience and satisfaction
• Healthcare innovation
• Practical session: Evaluating the adoption of a new healthcare technology

Requirements:

·       Participants should be reasonably proficient in English.

·       Applicants must live up to Armstrong Global Institute admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254725012095 / +254724452588

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.

2. Invoice: We can send a bill directly to you or your company.

3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

2. Participants may cancel attendance 14 days or more prior to the training commencement date.

3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com

Accommodation and Airport Transfer

Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588