This comprehensive Giving and Receiving Feedback training is designed to transform the way individuals and teams approach communication and performance. Over five intensive days, participants will move beyond the fear and discomfort often associated with feedback, learning to see it as a powerful tool for growth and development. The course provides a safe and supportive environment to practice and refine these essential skills, empowering individuals to both give feedback that is clear, actionable, and kind, and to receive it with an open and receptive mindset.
Throughout the training, we will explore the psychological principles behind effective feedback and cover a wide range of topics, including specific frameworks for giving constructive criticism and positive reinforcement. We will also delve into techniques for actively listening to feedback, managing emotional reactions, and asking clarifying questions. The course will also address the unique dynamics of feedback within various relationships—from peer-to-peer to manager-to-subordinate—and culminate in extensive role-playing and a personalized action plan to ensure that participants can confidently apply their new skills in their daily professional lives.
Who Should Attend the Training
Objectives of the Training
Personal Benefits
Organizational Benefits
Training Methodology
Trainer Experience
Our trainers are seasoned professionals with a deep understanding of organizational psychology, communication, and performance management. With over 15 years of experience in facilitating workshops, they have a proven track record of helping individuals and teams master the art of feedback. Their expertise lies in creating engaging and impactful learning environments where participants feel empowered to practice new skills and create lasting behavioral change.
Quality Statement
We are committed to delivering a training experience of the highest quality. Our curriculum is grounded in evidence-based research and is designed to be highly practical and applicable. We ensure that our trainers are not only experts in their field but are also skilled facilitators dedicated to supporting each participant's growth journey. Our goal is to provide a transformative and meaningful learning experience that drives positive professional outcomes.
Tailor-made courses
We understand that every organization has unique needs. This course can be customized to focus on specific industry challenges, organizational goals, or team dynamics. Contact us to design a bespoke training program that aligns perfectly with your requirements.
Course Duration: 5 days
Training fee: USD 1300
Requirements:
· Participants should be reasonably proficient in English.
· Applicants must live up to Armstrong Global Institute admission criteria.
Terms and Conditions
1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.
Booking for Training
Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.
Or call us on +254720272325 / +254725012095 / +254724452588
Payment Options
We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:
1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)
Cancellation Policy
1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.
Tailor Made Courses
This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com
Accommodation and Airport Transfer
Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588
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Armstrong Global Institute
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