This comprehensive 5-day training course provides a foundational understanding of the essential operations within the banking industry. Participants will gain insights into the structure of the banking sector, the diverse range of products and services offered, the processes involved in customer onboarding and account management, the intricacies of deposit and lending operations, the various payment systems and transaction processing, the fundamental principles of treasury functions and foreign exchange, the critical aspects of regulatory compliance, effective customer service strategies, and the core concepts of risk management in banking. This course is designed to equip individuals with a solid base of knowledge in banking operations, making it ideal for those new to the industry or seeking a broader understanding of its core functions.
The training will cover key topics including an overview of the banking industry and its key players, a detailed exploration of core banking products such as savings accounts, loans, and credit cards, the step-by-step process of account opening and customer due diligence, the management of various deposit accounts and related services, the principles of lending operations and credit risk assessment, the different payment systems and the processing of transactions, an introduction to treasury functions and foreign exchange operations, the importance of adhering to banking regulations and compliance standards, strategies for delivering excellent customer service and managing relationships, and the fundamental concepts of identifying and mitigating risks in banking operations. Through a blend of interactive lectures, practical exercises, and case study analysis, participants will develop a strong understanding of the day-to-day operations that underpin the banking sector.
Who should attend the training
Objectives of the training
Personal benefits
Organizational benefits
Training methodology
Trainer Experience
Our trainers are experienced banking professionals with a strong background in various aspects of banking operations. They possess in-depth knowledge of industry best practices, regulatory requirements, and the practicalities of day-to-day banking activities. Their expertise ensures a comprehensive and relevant learning experience for participants.
Quality Statement
This training course is designed to provide participants with a solid and practical understanding of the fundamentals of banking operations. We are committed to delivering high-quality content and engaging learning experiences that will equip individuals with the essential knowledge to excel in the banking industry.
Tailor-made courses
We understand that different banking institutions may have specific operational focuses or internal processes. Our tailor-made courses can be customized to incorporate your organization’s specific products, systems, and procedures, ensuring maximum relevance and practical application for your employees.
Course Duration: 5 days
Training fee: USD 1300
Requirements:
· Participants should be reasonably proficient in English.
· Applicants must live up to Armstrong Global Institute admission criteria.
Terms and Conditions
1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.
Booking for Training
Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.
Or call us on +254720272325 / +254725012095 / +254724452588
Payment Options
We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:
1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)
Cancellation Policy
1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.
Tailor Made Courses
This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com
Accommodation and Airport Transfer
Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588
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Armstrong Global Institute
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