This training course is meticulously designed to equip participants with advanced facilitation skills, empowering them to lead effective and inclusive community engagement processes. You'll learn how to create dynamic environments where diverse voices are heard, consensus is built, and collective action is inspired. The course emphasizes practical techniques for managing group dynamics, fostering participation, and achieving meaningful outcomes in various community settings.
Over five days, this course will cover a wide array of facilitation methodologies, from designing engaging sessions to managing complex group behaviors. Key areas include active listening, effective questioning, consensus-building techniques, conflict management, and utilizing visual aids. Participants will also explore how to facilitate different types of community meetings and workshops, ensuring equitable participation and sustainable community-led initiatives.
Who Should Attend the Training
- Community development workers
- Project managers
- NGO and CBO staff
- Team leaders
- Trainers and educators
- Anyone leading group discussions or community meetings
Objectives of the Training
Upon completion of this training, participants will be able to:
- Understand the principles of effective facilitation and its role in community engagement.
- Design and structure engaging and productive community meetings and workshops.
- Apply various facilitation techniques to encourage active participation.
- Effectively manage group dynamics, including challenging behaviors.
- Utilize tools for consensus building and decision-making.
- Navigate and resolve conflicts in a facilitated environment.
- Employ active listening and powerful questioning techniques.
- Evaluate facilitation effectiveness and integrate feedback for improvement.
- Adapt facilitation styles to diverse cultural contexts and group needs.
- Lead impactful and inclusive community engagement processes.
Personal Benefits
- Increased confidence in leading group discussions and workshops
- Enhanced ability to manage complex group dynamics
- Improved communication and interpersonal skills
- Greater capacity to foster collaboration and consensus
- Expanded toolkit of practical facilitation techniques
Organizational Benefits
- More productive and outcome-driven community meetings
- Increased community participation and ownership in projects
- Improved decision-making processes within community initiatives
- Enhanced team collaboration and internal communication
- Stronger capacity for effective stakeholder engagement
Training Methodology
The training will employ a highly interactive and participatory methodology, combining various approaches to ensure maximum learning and engagement.
- Interactive lectures and presentations: Providing foundational knowledge and theoretical frameworks.
- Group discussions and brainstorming sessions: Encouraging peer-to-peer learning and diverse perspectives.
- Case studies and real-world examples: Applying concepts to practical scenarios.
- Experiential exercises and role-playing: Developing practical skills in a safe environment.
- Practical sessions and simulations: Hands-on application of learned techniques.
- Q&A sessions: Facilitating clarification and deeper understanding.
Trainer Experience
Our trainers are seasoned professionals with extensive experience in community development, both academically and in the field. They bring a wealth of practical knowledge, having worked on diverse community projects globally. Their expertise spans various aspects of community development, including participatory planning, project management, monitoring and evaluation, and stakeholder engagement. They are adept at facilitating interactive learning environments, ensuring that participants gain actionable insights and practical skills.
Quality Statement
We are committed to delivering high-quality training programs that are relevant, impactful, and designed to meet the evolving needs of community development practitioners. Our courses are continuously updated to reflect best practices and emerging trends, ensuring that participants receive the most current and valuable knowledge. We prioritize experiential learning and practical application, empowering our participants to make a tangible difference in their communities.
Tailor-made courses
We understand that every organization and community has unique needs. We offer tailor-made versions of this course, adaptable to your specific context, challenges, and objectives. Contact us to discuss how we can customize this training to best suit your requirements and deliver a program that directly addresses your organizational goals.
Course Duration: 5 days
Training fee: USD 1300
Module 1: Fundamentals of Effective Facilitation
- Defining Facilitation and its Role in Community Engagement
- Core Principles of Effective Facilitation: Neutrality, Inclusivity, Purpose
- Understanding Group Dynamics and Stages of Group Development
- The Facilitator's Mindset and Essential Qualities
- Setting the Stage: Preparation and Logistics for Facilitation
- Practical session: Group exercise on identifying and practicing core facilitator qualities.
Module 2: Designing Engaging Meetings and Workshops
- Defining Clear Objectives and Desired Outcomes
- Structuring an Agenda for Maximum Engagement and Flow
- Choosing Appropriate Facilitation Methods and Tools
- Creating a Welcoming and Productive Environment
- Managing Time Effectively During Sessions
- Practical session: Designing a basic agenda for a community meeting with specific objectives.
Module 3: Techniques for Encouraging Participation
- Active Listening and Empathetic Responding
- Asking Powerful Questions to Stimulate Thought and Discussion
- Using Brainstorming and Idea Generation Techniques
- Strategies for Drawing Out Quiet Participants
- Managing Dominant Voices and Ensuring Equitable Airtime
- Practical session: Practicing active listening and powerful questioning in small groups.
Module 4: Managing Group Dynamics and Challenging Situations
- Identifying and Addressing Common Group Challenges (e.g., apathy, conflict, tangents)
- De-escalation Techniques for Tense Moments
- Handling Resistance and Disagreement Constructively
- Maintaining Focus and Re-directing Discussions
- Strategies for Building Consensus and Resolving Impasse
- Practical session: Role-playing a scenario involving a challenging participant and practicing de-escalation.
Module 5: Consensus Building and Decision Making
- Understanding Different Decision-Making Approaches (e.g., consensus, majority, consent)
- Techniques for Facilitating Consensus Building
- Documenting Decisions and Action Plans Clearly
- Ensuring Buy-in and Commitment to Outcomes
- Follow-up Strategies for Sustaining Momentum
- Practical session: Facilitating a group through a consensus-building exercise on a simple issue.
Module 6: Visual Aids and Interactive Tools for Facilitation
- Utilizing Whiteboards, Flip Charts, and Digital Tools Effectively
- Creating Engaging Visuals for Presentations and Discussions
- Graphic Facilitation Basics: Drawing for Clarity and Engagement
- Incorporating Interactive Exercises and Games
- Leveraging Technology for Remote or Hybrid Facilitation
- Practical session: Creating a simple graphic representation of a discussion's key points on a flip chart.
Module 7: Facilitating Different Types of Community Sessions
- Facilitating Planning Meetings and Strategic Sessions
- Leading Brainstorming and Problem-Solving Workshops
- Facilitating Community Dialogues and Deliberative Processes
- Guiding Feedback and Evaluation Sessions
- Adapting Facilitation for Training and Learning Environments
- Practical session: Outlining a facilitation plan for a community feedback session.
Module 8: Ethical Considerations and Inclusivity in Facilitation
- Ensuring Impartiality and Neutrality as a Facilitator
- Addressing Power Imbalances and Promoting Equity
- Culturally Responsive Facilitation Techniques
- Creating Safe and Respectful Spaces for Dialogue
- Handling Sensitive Topics with Care and Professionalism
- Practical session: Discussing strategies for ensuring cultural sensitivity in a diverse community group.
Module 9: Self-Assessment and Continuous Improvement
- Techniques for Reflecting on Facilitation Performance
- Soliciting and Utilizing Feedback Effectively
- Identifying Areas for Personal Growth and Development
- Developing a Personal Facilitation Improvement Plan
- Resources for Ongoing Learning and Professional Development
- Practical session: Participants provide constructive feedback to each other on a short facilitated exercise.
Module 10: Advanced Facilitation Strategies and Best Practices
- Facilitating Large Groups and Complex Systems
- Strategic Use of Silence and Pauses
- Managing Emotions and Stress in Facilitation
- Building Rapport and Trust with Diverse Audiences
- Sustaining Community Engagement Beyond the Session
- Practical session: Debriefing a complex hypothetical facilitation scenario and identifying advanced strategies.
Requirements:
· Participants should be reasonably proficient in English.
· Applicants must live up to Armstrong Global Institute admission criteria.
Terms and Conditions
1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.
Booking for Training
Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.
Or call us on +254720272325 / +254725012095 / +254724452588
Payment Options
We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:
1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)
Cancellation Policy
1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.
Tailor Made Courses
This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com
Accommodation and Airport Transfer
Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588
