Module 1: Foundations of Productive Meetings

• The purpose of a meeting: Why are we meeting at all?
• Differentiating between meetings that are essential and those that can be replaced by other forms of communication
• The cost of a bad meeting
• Setting the right context and environment
• Practical session: A group activity to calculate the real cost of a typical meeting.

Module 2: The Pre-Meeting Planning Stage

• Crafting a clear, outcome-oriented agenda
• The importance of inviting the right people
• Distributing pre-reading materials and defining roles
• Scheduling for success: Time, duration, and frequency
• Practical session: A "Meeting Agenda" workshop where participants create an agenda for a hypothetical meeting.

Module 3: Facilitating and Leading the Meeting

• The role of a meeting facilitator
• Techniques for starting a meeting on time and with a clear purpose
• Keeping the discussion on track
• The art of timekeeping and managing the agenda
• Practical session: A role-playing scenario where participants practice facilitating the first 15 minutes of a meeting.

Module 4: Mastering Communication During Meetings

• Active listening and paraphrasing for clarity
• Asking powerful, open-ended questions
• The importance of summarizing key points and decisions
• Encouraging participation from all attendees
• Practical session: A paired communication exercise focusing on active listening and summarization.

Module 5: Managing Group Dynamics and Difficult Behaviors

• Understanding different meeting personalities (e.g., the rambler, the silent one)
• Techniques for managing conflict and disagreement
• Strategies for redirecting off-topic discussions
• Dealing with negativity and complaints constructively
• Practical session: A role-playing exercise on handling a difficult personality during a meeting.

Module 6: Making Effective Decisions in Meetings

• The difference between brainstorming and decision-making meetings
• Using structured decision-making techniques (e.g., voting, consensus)
• Ensuring all voices are heard before a decision is made
• The importance of documenting the decision and the rationale
• Practical session: A team-based activity on making a decision for a case study using a structured method.

Module 7: The Post-Meeting Follow-Up

• The importance of clear and timely meeting minutes
• Documenting decisions, action items, and owners
• Creating a system for accountability and follow-through
• The role of a formal review process
• Practical session: A workshop on drafting effective meeting minutes and action lists.

Module 8: Leveraging Technology for Virtual Meetings

• Best practices for leading and participating in video conferences
• Using technology tools for collaboration and whiteboarding
• The importance of a "virtual meeting etiquette"
• Strategies for keeping a remote audience engaged
• Practical session: A live virtual meeting simulation where participants practice managing a remote team.

Module 9: Types of Meetings and Their Specific Needs

• The purpose and structure of status updates vs. brainstorms
• Leading problem-solving and strategic planning sessions
• Facilitating client or external stakeholder meetings
• Managing one-on-one meetings effectively
• Practical session: A group activity to design the agenda for two different types of meetings.

Module 10: Sustaining a Culture of Effective Meetings

• The leader's role in modeling good meeting behavior
• Creating a set of "meeting norms" for your team or organization
• The importance of regularly reviewing and improving your meetings
• The long-term impact on team performance and culture
• Practical session: A final workshop on creating a personal "Meeting Management Action Plan."

Requirements:

·       Participants should be reasonably proficient in English.

·       Applicants must live up to Armstrong Global Institute admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254725012095 / +254724452588

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.

2. Invoice: We can send a bill directly to you or your company.

3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

2. Participants may cancel attendance 14 days or more prior to the training commencement date.

3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com

Accommodation and Airport Transfer

Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588