Digital Citizenship and Etiquette Training Course

Digital Citizenship and Etiquette Training Course

This comprehensive Digital Citizenship and Etiquette training is designed to equip individuals with the essential knowledge and skills to navigate the online world safely, ethically, and responsibly. Over five intensive days, participants will move beyond simply using technology and learn to become thoughtful and accountable digital citizens. The course fosters an environment of critical thinking and self-awareness, enabling participants to build a positive online presence and contribute to a healthier digital community both personally and professionally.

Throughout the training, we'll explore key topics such as the principles of digital etiquette, strategies for protecting your personal information, and the importance of understanding digital law and ethics. We'll also cover crucial skills for managing online communication, addressing cyberbullying and harassment, and maintaining a healthy digital-life balance. The course culminates in practical sessions and problem-solving exercises, ensuring that participants can confidently apply their new skills in real-world digital scenarios.


Who Should Attend the Training

  • Employees at all levels
  • Professionals who use digital tools for communication
  • Students and educators
  • Parents and guardians
  • Anyone looking to improve their online safety and professionalism

Objectives of the Training

Personal Benefits

  • Gain a deeper understanding of online safety and privacy
  • Develop professional and respectful digital communication skills
  • Cultivate a positive and professional online reputation
  • Learn to manage digital distractions and maintain well-being
  • Become a responsible and ethical digital community member

Organizational Benefits

  • Mitigate risks related to data breaches and cyber threats
  • Enhance internal and external professional communication
  • Improve company reputation through employees' online conduct
  • Foster a more ethical and responsible workplace culture
  • Increase employee awareness of digital security protocols

Training Methodology

  • Interactive lectures and group discussions
  • Case studies and real-world scenarios
  • Hands-on exercises and digital audits
  • Role-playing and problem-solving
  • Individual and group action planning

Trainer Experience

Our trainers are seasoned experts in cybersecurity, digital marketing, and professional development. With over 15 years of experience in facilitating workshops and corporate training, they have a proven track record of helping individuals and organizations navigate the complexities of the digital world. Their expertise lies in creating engaging and impactful learning experiences that translate into tangible, responsible digital behavior.


Quality Statement

We are committed to delivering a training experience of the highest quality. Our curriculum is grounded in the latest best practices for digital citizenship and is continuously updated to reflect the evolving digital landscape. We ensure that our trainers are not only experts in their field but are also skilled facilitators dedicated to supporting each participant's learning journey. Our goal is to provide a transformative and meaningful learning experience that exceeds expectations.


Tailor-made courses

We understand that every organization has unique needs. This course can be customized to focus on specific industry challenges, organizational goals, or team dynamics. Contact us to design a bespoke training program that aligns perfectly with your requirements.


 

Course Duration: 5 days

Training fee: USD 1300

Module 1: Foundations of Digital Citizenship

  • Defining digital citizenship and its core components
  • The concept of a digital footprint and online reputation
  • Understanding the permanence of online content
  • The rights and responsibilities of a digital citizen
  • Practical session: A self-audit of personal digital footprints and an analysis of a provided case study.

Module 2: Digital Communication and Netiquette

  • The principles of professional email and messaging etiquette
  • Navigating social media for professional purposes
  • The nuances of tone and context in online communication
  • The dangers of misinformation and "fake news"
  • Practical session: A workshop on drafting professional emails and social media posts.

Module 3: Protecting Your Digital Identity

  • Understanding common cyber threats (phishing, malware, etc.)
  • Creating strong passwords and using two-factor authentication
  • Best practices for securing personal information online
  • The role of privacy settings and data management
  • Practical session: A hands-on session on setting up a password manager and configuring privacy settings.

Module 4: Understanding Digital Law and Ethics

  • Copyright and intellectual property in the digital age
  • The legal implications of online harassment and cyberbullying
  • Ethical considerations of data privacy and user tracking
  • The role of digital ethics in the workplace and professional life
  • Practical session: A group discussion and ethical dilemma resolution exercise.

Module 5: Digital Wellness and Balance

  • The psychological impact of constant connectivity
  • Recognizing and managing digital burnout
  • Strategies for setting healthy boundaries with technology
  • The importance of disconnecting and mindfulness
  • Practical session: A workshop on creating a personal digital wellness plan.

Module 6: Creating a Positive Digital Footprint

  • Strategic content creation for building credibility
  • Using professional platforms (e.g., LinkedIn) to your advantage
  • Engaging with online communities in a constructive manner
  • The power of testimonials and positive reviews
  • Practical session: A workshop on optimizing a professional online profile.

Module 7: Digital Empathy and Social Responsibility

  • The importance of empathy in online interactions
  • Recognizing the impact of words in a digital space
  • The role of digital citizens in promoting inclusivity
  • Responding to online negativity with professionalism
  • Practical session: A group activity on analyzing and rewriting a negative online comment with an empathic lens.

Module 8: Managing Online Conflict and Harassment

  • Identifying different forms of online harassment and cyberbullying
  • De-escalation techniques for online conflict
  • Reporting and addressing inappropriate online behavior
  • Legal and organizational policies on cyberbullying
  • Practical session: A role-playing exercise on managing a tense online conversation.

Module 9: Practical Scenarios and Problem-Solving

  • Applying all learned skills to complex, real-world scenarios
  • Group work on hypothetical company-wide digital issues
  • Peer feedback on proposed solutions
  • Developing a crisis communication plan for a digital incident
  • Practical session: A simulation of a digital crisis and a group brainstorming session for a response strategy.

Module 10: Sustaining Responsible Digital Behavior

  • Creating a personal action plan for continuous digital learning
  • The importance of staying updated on digital trends and threats
  • Building habits for long-term online safety and professionalism
  • Serving as a role model for ethical digital conduct
  • Practical session: A final workshop on creating a personal "Digital Citizenship Charter."

Requirements:

·       Participants should be reasonably proficient in English.

·       Applicants must live up to Armstrong Global Institute admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254725012095 / +254724452588

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.

2. Invoice: We can send a bill directly to you or your company.

3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

2. Participants may cancel attendance 14 days or more prior to the training commencement date.

3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com

Accommodation and Airport Transfer

Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588

Instructor-led Training Schedule

Course Dates Venue Fees Enroll
Armstrong Global Institute

Armstrong Global Institute
Typically replies in minutes

Armstrong Global Institute
Hi there 👋

We are online on WhatsApp to answer your questions.
Ask us anything!
×
Chat with Us