This comprehensive 5-day training course is designed to equip participants with the essential skills and knowledge required to master both Demand Planning and Sales & Operations Planning (S&OP). In today's complex business environment, accurate forecasting and cross-functional alignment are critical for optimizing inventory, improving customer service, and driving profitability. This course provides a practical, step-by-step guide to understanding core planning concepts and applying them to create a more efficient and responsive organization.
Throughout the training, we will cover a range of topics crucial for effective demand and S&OP management. You will learn how to use various forecasting techniques, measure forecast accuracy, and conduct the key steps of the S&OP process. The course also focuses on leveraging technology and data to streamline processes and overcome common challenges. By the end of this course, you will be able to design and lead a comprehensive S&OP process that aligns your entire organization around a single, integrated plan.
Who Should Attend the Training
Demand planners and forecasters
Supply chain managers
Sales and marketing professionals
Operations and production managers
Finance and inventory analysts
Business leaders and strategists
Objectives of the Training
Personal benefits
Master the core principles of demand planning and forecasting.
Gain a practical understanding of the S&OP process.
Learn to use data and technology to improve forecast accuracy.
Develop the ability to facilitate and lead S&OP meetings.
Boost your career prospects by demonstrating your expertise in a critical business function.
Organizational benefits
Improve forecast accuracy and reduce inventory costs.
Enhance customer service and order fulfillment rates.
Align sales, marketing, operations, and finance teams.
Increase business profitability and responsiveness.
Strengthen the organization's ability to plan for the future.
Training methodology
Interactive lectures and case study analysis
Hands-on exercises and practical sessions with forecasting tools
Group discussions and collaborative problem-solving
A full S&OP cycle simulation
A capstone project to apply all skills learned
Trainer Experience
Our trainers are seasoned professionals with extensive experience in demand planning and S&OP. They have a deep understanding of forecasting methodologies, S&OP best practices, and the latest technologies in the field. Their expertise is grounded in both academic knowledge and hands-on professional experience, ensuring a dynamic and highly relevant learning environment.
Quality Statement
We are committed to delivering high-quality training that is both engaging and effective. Our courses are meticulously designed to ensure participants not only grasp the core concepts but also gain practical skills that can be immediately applied in their professional roles. We believe in fostering a supportive and collaborative learning environment where every participant can thrive.
Tailor-made courses
Recognizing that every organization has unique needs, we offer tailor-made training courses. We can customize the content, duration, and methodology of our programs to address your specific challenges and goals. Contact us to discuss how we can create a specialized training solution for your team.
Course Duration: 5 days
Training fee: USD 1300
Module 1: Introduction to Demand Planning
The importance of accurate demand planning
Key concepts: forecasting, demand vs. forecast, and drivers of demand
The role of demand planning in the supply chain
Different types of forecasting models
Practical session: Analyzing historical sales data and identifying trends
Module 2: Forecasting Techniques and Methods
An overview of qualitative forecasting methods
Using quantitative forecasting models (moving average, exponential smoothing)
Seasonality, trend, and cyclical patterns
The role of market intelligence and business insights
Practical session: Using a spreadsheet tool to create a forecast using different models
Module 3: Demand Planning Metrics and Measurement
Measuring forecast accuracy (MAD, MAPE, WMAPE)
The cost of forecast error
Root cause analysis of forecast inaccuracies
Implementing a continuous improvement process
Practical session: Calculating forecast accuracy metrics for a provided dataset
Module 4: Introduction to Sales & Operations Planning (S&OP)
The purpose and benefits of S&OP
The five steps of the S&OP process
Key stakeholders and their roles
The S&OP calendar and meeting cadence
Practical session: A discussion and mapping of a company's current S&OP process
Module 5: The S&OP Process and Participants
The demand review meeting
The supply review meeting
The financial review
The executive business review
Practical session: A role-playing exercise of a demand or supply review meeting
Module 6: S&OP Technology and Tools
Using spreadsheet tools for demand planning and S&OP
An overview of advanced planning systems (APS)
The role of Business Intelligence (BI) and analytics
Integrating S&OP technology with ERP systems
Practical session: Exploring a mock-up of an S&OP technology platform
Module 7: Integrating Demand Planning and S&OP
Ensuring a seamless transition from forecasting to S&OP
Using the consensus demand plan as the S&OP input
Aligning long-term strategic plans with short-term operational plans
The importance of a single source of truth for all data
Practical session: Creating a flowchart showing the integration of demand planning into the S&OP process
Module 8: Strategic S&OP and Business Alignment
Aligning S&OP with the company's financial goals
The role of S&OP in capital expenditure planning
Using S&OP to support new product introductions
The importance of executive sponsorship
Practical session: Analyzing a case study to identify how S&OP can support a new business strategy
Module 9: Overcoming S&OP Challenges
Dealing with organizational silos and lack of collaboration
The challenge of data quality and integrity
Managing resistance to change
Maintaining momentum and discipline in the S&OP process
Practical session: A group discussion on common S&OP challenges and potential solutions
Module 10: Capstone Project: A Full S&OP Cycle Simulation
A comprehensive review of all course modules
Participants work on a full S&OP cycle for a fictional company
From demand forecasting to the final executive review
Presenting their plan and its projected outcomes
Practical session: Finalizing and presenting a complete S&OP plan to the group
Requirements:
Terms and Conditions
1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.
Booking for Training
Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.
Or call us on +254720272325 / +254725012095 / +254724452588
Payment Options
We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:
1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)
Cancellation Policy
1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.
Tailor Made Courses
This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com
Accommodation and Airport Transfer
Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588
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Armstrong Global Institute
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