Demand Planning and Sales & Operations Planning (S&OP) Training Course

Demand Planning and Sales & Operations Planning (S&OP) Training Course

This comprehensive 5-day training course is designed to equip participants with the essential skills and knowledge required to master both Demand Planning and Sales & Operations Planning (S&OP). In today's complex business environment, accurate forecasting and cross-functional alignment are critical for optimizing inventory, improving customer service, and driving profitability. This course provides a practical, step-by-step guide to understanding core planning concepts and applying them to create a more efficient and responsive organization.

Throughout the training, we will cover a range of topics crucial for effective demand and S&OP management. You will learn how to use various forecasting techniques, measure forecast accuracy, and conduct the key steps of the S&OP process. The course also focuses on leveraging technology and data to streamline processes and overcome common challenges. By the end of this course, you will be able to design and lead a comprehensive S&OP process that aligns your entire organization around a single, integrated plan.

Who Should Attend the Training

Demand planners and forecasters

Supply chain managers

Sales and marketing professionals

Operations and production managers

Finance and inventory analysts

Business leaders and strategists

Objectives of the Training

Personal benefits

Master the core principles of demand planning and forecasting.

Gain a practical understanding of the S&OP process.

Learn to use data and technology to improve forecast accuracy.

Develop the ability to facilitate and lead S&OP meetings.

Boost your career prospects by demonstrating your expertise in a critical business function.

Organizational benefits

Improve forecast accuracy and reduce inventory costs.

Enhance customer service and order fulfillment rates.

Align sales, marketing, operations, and finance teams.

Increase business profitability and responsiveness.

Strengthen the organization's ability to plan for the future.

Training methodology

Interactive lectures and case study analysis

Hands-on exercises and practical sessions with forecasting tools

Group discussions and collaborative problem-solving

A full S&OP cycle simulation

A capstone project to apply all skills learned

Trainer Experience

Our trainers are seasoned professionals with extensive experience in demand planning and S&OP. They have a deep understanding of forecasting methodologies, S&OP best practices, and the latest technologies in the field. Their expertise is grounded in both academic knowledge and hands-on professional experience, ensuring a dynamic and highly relevant learning environment.

Quality Statement

We are committed to delivering high-quality training that is both engaging and effective. Our courses are meticulously designed to ensure participants not only grasp the core concepts but also gain practical skills that can be immediately applied in their professional roles. We believe in fostering a supportive and collaborative learning environment where every participant can thrive.

Tailor-made courses

Recognizing that every organization has unique needs, we offer tailor-made training courses. We can customize the content, duration, and methodology of our programs to address your specific challenges and goals. Contact us to discuss how we can create a specialized training solution for your team.

 

Course Duration: 5 days

Training fee: USD 1300

Module 1: Introduction to Demand Planning

The importance of accurate demand planning

Key concepts: forecasting, demand vs. forecast, and drivers of demand

The role of demand planning in the supply chain

Different types of forecasting models

Practical session: Analyzing historical sales data and identifying trends

Module 2: Forecasting Techniques and Methods

An overview of qualitative forecasting methods

Using quantitative forecasting models (moving average, exponential smoothing)

Seasonality, trend, and cyclical patterns

The role of market intelligence and business insights

Practical session: Using a spreadsheet tool to create a forecast using different models

Module 3: Demand Planning Metrics and Measurement

Measuring forecast accuracy (MAD, MAPE, WMAPE)

The cost of forecast error

Root cause analysis of forecast inaccuracies

Implementing a continuous improvement process

Practical session: Calculating forecast accuracy metrics for a provided dataset

Module 4: Introduction to Sales & Operations Planning (S&OP)

The purpose and benefits of S&OP

The five steps of the S&OP process

Key stakeholders and their roles

The S&OP calendar and meeting cadence

Practical session: A discussion and mapping of a company's current S&OP process

Module 5: The S&OP Process and Participants

The demand review meeting

The supply review meeting

The financial review

The executive business review

Practical session: A role-playing exercise of a demand or supply review meeting

Module 6: S&OP Technology and Tools

Using spreadsheet tools for demand planning and S&OP

An overview of advanced planning systems (APS)

The role of Business Intelligence (BI) and analytics

Integrating S&OP technology with ERP systems

Practical session: Exploring a mock-up of an S&OP technology platform

Module 7: Integrating Demand Planning and S&OP

Ensuring a seamless transition from forecasting to S&OP

Using the consensus demand plan as the S&OP input

Aligning long-term strategic plans with short-term operational plans

The importance of a single source of truth for all data

Practical session: Creating a flowchart showing the integration of demand planning into the S&OP process

Module 8: Strategic S&OP and Business Alignment

Aligning S&OP with the company's financial goals

The role of S&OP in capital expenditure planning

Using S&OP to support new product introductions

The importance of executive sponsorship

Practical session: Analyzing a case study to identify how S&OP can support a new business strategy

Module 9: Overcoming S&OP Challenges

Dealing with organizational silos and lack of collaboration

The challenge of data quality and integrity

Managing resistance to change

Maintaining momentum and discipline in the S&OP process

Practical session: A group discussion on common S&OP challenges and potential solutions

Module 10: Capstone Project: A Full S&OP Cycle Simulation

A comprehensive review of all course modules

Participants work on a full S&OP cycle for a fictional company

From demand forecasting to the final executive review

Presenting their plan and its projected outcomes

Practical session: Finalizing and presenting a complete S&OP plan to the group

Requirements:

  • Participants should be reasonably proficient in English.
  • Applicants must live up to Armstrong Global Institute admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254725012095 / +254724452588

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.

2. Invoice: We can send a bill directly to you or your company.

3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

2. Participants may cancel attendance 14 days or more prior to the training commencement date.

3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com

Accommodation and Airport Transfer

Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588

Instructor-led Training Schedule

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