Decision-Making and Problem-Solving in Strategic Contexts Training Course

Decision-Making and Problem-Solving in Strategic Contexts Training Course

This comprehensive training course is designed to equip participants with the essential skills and frameworks for effective decision-making and problem-solving in strategic contexts. In today’s complex and rapidly changing business environment, the ability to make sound judgments, navigate uncertainty, and address strategic challenges is paramount for organizational success and sustainable growth.

The course will cover a wide array of crucial topics, including the fundamental principles of strategic decision-making, methods for identifying and framing strategic problems, techniques for gathering and analyzing relevant information, approaches for generating and evaluating alternative solutions, practical decision-making frameworks and tools, strategies for managing risk and uncertainty, effective implementation and evaluation of decisions, understanding collaborative decision-making and group dynamics, methods for overcoming cognitive biases, and developing a personal decision-making style.

Who Should Attend the Training

  • Senior Leaders and Executives
  • Mid-level Managers and Department Heads
  • Project and Program Managers
  • Business Analysts and Consultants
  • Entrepreneurs and Business Owners
  • Anyone involved in strategic planning and decision-making

Objectives of the Training

  • Upon completion of this training, participants will be able to:
  • Understand the key principles and models of strategic decision-making.
  • Develop skills in identifying and clearly framing strategic problems.
  • Master techniques for gathering, analyzing, and interpreting relevant information.
  • Generate a range of alternative solutions and evaluate them effectively.
  • Apply various decision-making frameworks and tools in strategic contexts.
  • Manage risk and uncertainty when making strategic choices.
  • Develop effective implementation and evaluation plans for strategic decisions.
  • Understand and navigate collaborative decision-making processes and group dynamics.
  • Recognize and mitigate cognitive biases that can negatively impact decision quality.
  • Develop a personal decision-making style that aligns with their strengths and the demands of strategic leadership.

Personal Benefits

  • Enhanced strategic thinking and analytical skills.
  • Improved ability to make sound decisions under pressure and uncertainty.
  • Increased confidence in addressing complex strategic challenges.
  • Development of a structured and systematic approach to problem-solving.
  • Greater effectiveness in leading and influencing strategic outcomes.

Organizational Benefits

  • Improved quality of strategic decisions and outcomes.
  • Increased efficiency and effectiveness in addressing strategic challenges.
  • Enhanced ability to anticipate and manage risks and uncertainties.
  • Greater alignment and buy-in for strategic initiatives.
  • A culture of informed and data-driven decision-making.

Training Methodology

  • The training will adopt a highly interactive and practical methodology, incorporating:
  • Case studies of strategic decision-making successes and failures
  • Group exercises in problem framing and alternative generation
  • Role-playing scenarios for navigating complex decision-making situations
  • Practical application of decision-making frameworks and tools
  • Debates and discussions on ethical considerations in strategic choices
  • Self-assessment and reflection on personal decision-making styles

Trainer Experience

Our trainers are seasoned strategic consultants and experienced business leaders with a proven track record of guiding organizations through complex decision-making processes and developing effective problem-solving capabilities. They bring a wealth of practical knowledge, real-world examples, and a deep understanding of the challenges and opportunities in strategic decision-making, ensuring participants gain actionable skills and valuable insights.

Quality Statement

We are committed to delivering high-quality training programs that provide tangible, transformative results. Our courses are meticulously designed, continually updated with the latest research and best practices in strategic decision-making, and delivered by expert practitioners to ensure participants acquire relevant, effective skills and knowledge.

Tailor-made courses

We recognize that every organization faces unique strategic challenges and has specific decision-making needs. We offer customized training solutions that can be specifically tailored to your industry, organizational context, current strategic priorities, and desired learning outcomes. Please contact us to discuss how we can design a bespoke program that aligns perfectly with your requirements.

 

Course Duration: 5 days

Training fee: USD 1300

Module 1: Foundations of Strategic Decision-Making

  • Defining strategic decisions and their impact on organizations
  • The decision-making process: from problem identification to implementation
  • Different models of decision-making: rational, bounded rationality, intuitive
  • The role of information, values, and ethics in strategic choices
  • Understanding cognitive biases and their influence on decisions
  • Practical session: Analyzing a case study of a strategic decision and identifying its key elements

Module 2: Identifying and Framing Strategic Problems

  • Techniques for recognizing and defining strategic challenges
  • Distinguishing between symptoms and root causes
  • Framing problems effectively to guide the decision-making process
  • Using tools like the “5 Whys” and Ishikawa diagrams
  • The importance of stakeholder perspectives in problem framing
  • Practical session: Working in groups to frame a complex strategic problem

Module 3: Gathering and Analyzing Information

  • Identifying information needs for strategic decisions
  • Methods for gathering relevant data: internal and external sources
  • Analyzing quantitative and qualitative information
  • Using data visualization tools to present information effectively
  • Assessing the reliability and validity of information
  • Practical session: Analyzing a dataset relevant to a strategic decision

Module 4: Generating and Evaluating Alternatives

  • Techniques for brainstorming and generating creative solutions
  • Developing a range of alternative courses of action
  • Establishing criteria for evaluating alternatives
  • Using decision matrices and other tools for comparing options
  • Assessing the potential consequences of each alternative
  • Practical session: Generating and evaluating alternative solutions for a strategic challenge

Module 5: Decision-Making Frameworks and Tools

  • Overview of common decision-making frameworks (e.g., SWOT, PESTLE, Porter’s Five Forces)
  • Applying decision trees to analyze potential outcomes
  • Using cost-benefit analysis to evaluate alternatives
  • Understanding and applying game theory in strategic contexts
  • Ethical frameworks for decision-making
  • Practical session: Applying a decision-making framework to a strategic scenario

Module 6: Managing Risk and Uncertainty in Strategic Decisions

  • Identifying potential risks and uncertainties
  • Assessing the likelihood and impact of risks
  • Developing risk mitigation strategies
  • Using scenario planning to prepare for different futures
  • The role of resilience and adaptability in strategic decision-making
  • Practical session: Developing a risk management plan for a strategic initiative

Module 7: Implementing and Evaluating Decisions

  • Developing an implementation plan for a chosen course of action
  • Communicating decisions effectively to stakeholders
  • Monitoring progress and tracking key performance indicators (KPIs)
  • Evaluating the outcomes of strategic decisions
  • Learning from successes and failures to improve future decision-making
  • Practical session: Developing an implementation plan for a strategic decision

Module 8: Collaborative Decision-Making and Group Dynamics

  • The benefits and challenges of group decision-making
  • Techniques for facilitating effective group discussions
  • Managing conflict and building consensus in groups
  • Understanding different roles and perspectives in group decision-making
  • Strategies for overcoming groupthink
  • Practical session: Participating in a group decision-making exercise

Module 9: Overcoming Cognitive Biases and Improving Decision Quality

  • Identifying common cognitive biases (e.g., confirmation bias, anchoring bias)
  • Understanding how biases can distort decision-making
  • Strategies for mitigating the impact of biases
  • Promoting critical thinking and intellectual humility
  • Seeking diverse perspectives to improve decision quality
  • Practical session: Analyzing a decision-making scenario for potential cognitive biases

Module 10: Developing a Personal Decision-Making Style

  • Reflecting on personal strengths and weaknesses in decision-making
  • Identifying preferred decision-making styles (e.g., analytical, intuitive)
  • Developing a personal framework for strategic decision-making
  • Seeking feedback and continuous improvement
  • Building confidence in making strategic choices
  • Practical session: Developing a personal action plan for improving strategic decision-making skills

Requirements:

·       Participants should be reasonably proficient in English.

·       Applicants must live up to Armstrong Global Institute admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@armstrongglobalinstitute.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254725012095 / +254724452588

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.

2. Invoice: We can send a bill directly to you or your company.

3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

2. Participants may cancel attendance 14 days or more prior to the training commencement date.

3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@armstrongglobalinstitute.com

Accommodation and Airport Transfer

Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@armstrongglobalinstitute.com or on Tel: +254720272325 / +254725012095 / +254724452588

 

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