This comprehensive 5-day training course will equip participants with the essential skills and techniques to become effective coaches and mentors. Participants will learn how to facilitate growth, development, and learning in others, fostering self-awareness, goal setting, and performance improvement. The course emphasizes practical application, combining theoretical frameworks with hands-on exercises, role-playing, and real-world case studies.
The course covers a wide range of critical topics, including the principles of coaching and mentoring, communication and active listening skills, questioning techniques, goal setting and action planning, providing feedback and constructive criticism, handling challenging situations, ethical considerations, and building effective coaching and mentoring relationships. Participants will develop the competence and confidence to coach and mentor individuals effectively, contributing to their personal and professional success.
Who should attend the training
- Managers
- Supervisors
- Team leaders
- Human resource professionals
- Trainers
- Anyone interested in developing coaching and mentoring skills
Objectives of the training
- Understand the principles and benefits of coaching and mentoring
- Develop effective communication and active listening skills
- Master powerful questioning techniques to facilitate self-discovery
- Guide individuals in setting SMART goals and developing action plans
- Provide constructive feedback and address performance issues
- Handle challenging coaching and mentoring situations with confidence
- Adhere to ethical guidelines and best practices in coaching and mentoring
- Build and maintain strong coaching and mentoring relationships
Personal benefits
- Enhanced coaching and mentoring skills
- Improved ability to facilitate growth and development in others
- Increased confidence in leading and motivating teams
- Greater understanding of human behavior and motivation
- Professional development and career advancement opportunities
Organizational benefits
- Improved employee performance and productivity
- Enhanced employee engagement and retention
- Stronger leadership and management capabilities
- Increased organizational capacity for talent development
- Creation of a supportive and learning-oriented work environment
Training methodology
- Interactive lectures and presentations
- Role-playing and simulations
- Group discussions and brainstorming
- Case studies and real-world examples
- Individual coaching and feedback
- Q&A sessions
Course duration: 5 days
Training fee: USD 1300
Module 1: Introduction to Coaching and Mentoring
- Defining coaching and mentoring and their distinct roles
- Benefits of coaching and mentoring for individuals and organizations
- Core principles and values of effective coaching and mentoring
- Different coaching and mentoring models and approaches
- Ethical considerations and professional boundaries in coaching and mentoring
- Practical session: Identifying personal coaching and mentoring styles.
Module 2: Communication and Active Listening Skills
- Effective communication strategies for coaching and mentoring
- Active listening techniques and their importance
- Non-verbal communication and its impact
- Building rapport and trust through communication
- Overcoming communication barriers in coaching and mentoring
- Practical session: Practicing active listening skills in role-playing scenarios.
Module 3: Questioning Techniques
- The power of questions in facilitating self-discovery
- Different types of questions (open-ended, probing, clarifying)
- Formulating effective questions to guide the coachee/mentee
- Avoiding leading questions and biases
- Using questions to challenge assumptions and promote reflection
- Practical session: Developing and practicing effective questioning techniques.
Module 4: Goal Setting and Action Planning
- Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound)
- Developing action plans and identifying resources
- Breaking down large goals into smaller, manageable steps
- Supporting the coachee/mentee in achieving their goals
- Monitoring progress and providing feedback
- Practical session: Guiding a coachee/mentee in setting SMART goals and developing an action plan.
Module 5: Providing Feedback and Constructive Criticism
- The importance of feedback in coaching and mentoring
- Giving constructive feedback that is specific, timely, and actionable
- Delivering feedback in a positive and supportive manner
- Receiving feedback effectively and using it for development
- Addressing performance issues and providing corrective guidance
- Practical session: Practicing giving and receiving feedback in role-playing scenarios.
Module 6: Handling Challenging Situations
- Dealing with difficult coachees/mentees (e.g., resistance, lack of motivation)
- Managing conflict and disagreements in coaching and mentoring relationships
- Addressing performance issues and behavioral challenges
- Providing support during times of stress and change
- Knowing when to refer the coachee/mentee to other resources
- Practical session: Role-playing challenging coaching and mentoring scenarios.
Module 7: Ethical Considerations in Coaching and Mentoring
- Maintaining confidentiality and trust
- Avoiding conflicts of interest
- Respecting boundaries and maintaining professionalism
- Adhering to ethical guidelines and codes of conduct
- Addressing ethical dilemmas in coaching and mentoring
- Practical session: Discussing ethical dilemmas in small groups.
Module 8: Building Effective Coaching and Mentoring Relationships
- Establishing clear expectations and ground rules
- Creating a safe and supportive environment
- Building rapport and trust with the coachee/mentee
- Maintaining regular communication and follow-up
- Celebrating successes and recognizing achievements
- Practical session: Developing a plan for building a strong coaching/mentoring relationship.
Module 9: Coaching and Mentoring in Diverse Contexts
- Understanding cultural differences and their impact on coaching and mentoring
- Adapting coaching and mentoring approaches to different cultural contexts
- Promoting inclusivity and addressing diversity in coaching and mentoring relationships
- Working with individuals from diverse backgrounds and with different learning styles
- Addressing potential biases and stereotypes in coaching and mentoring
- Practical session: Discussing cultural considerations in coaching and mentoring.
Module 10: Evaluating Coaching and Mentoring Programs
- Measuring the effectiveness of coaching and mentoring programs
- Collecting data and feedback from participants
- Analyzing program outcomes and identifying areas for improvement
- Reporting on the impact of coaching and mentoring initiatives
- Using evaluation results to enhance future programs
- Practical session: Developing an evaluation plan for a coaching/mentoring program.
Trainer Experience
Our trainers are highly experienced professionals with extensive expertise in coaching and mentoring. They have a proven track record of delivering engaging and effective training programs. They possess in-depth knowledge of the latest coaching and mentoring methodologies and best practices.
Quality statement
We are committed to providing high-quality training that meets the needs of our participants. Our training courses are designed to be practical, relevant, and engaging. We strive to create a learning environment that fosters collaboration and knowledge sharing.
Tailor-made courses
We offer tailor-made training courses to meet the specific needs of organizations. Contact us to discuss your requirements.
Payment
Payment is due a week before the training starts.
Accommodation and Airport pick-up
We can assist with arranging accommodation and airport pick-up for participants. Please contact us for details.
